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FAQ

FAQ

Payment

Payments can be made through a credit card or in cash.

We always have special offers available for different significant dates, such as Christmas or the holy month of Ramadan. It is best to check our website to stay up to date with all of our special offers which may be available. We also offer Birthday or engagement deals which are available upon request.

Reservation

You can select the Book Now option on your desired yacht rental and fill in the required details. Alternatively, you can give us a call and we’ll have the yacht booked.
 

We recommend booking as far in advance as possible in order to ensure you get the widest selection of yachts available. All of our yachts are subject to availability. That being said we can take last minute bookings and will always accommodate clients to the best of our ability.

If the weather is deemed “unsafe to sail” by our experienced captain, we will allow clients to reschedule the trip at no extra cost. Subject to availability.

Once your booking has been confirmed and full payment is made, guests will receive a confirmation email with the contact details and location.
 

Preparation

Every member in our team is well trained with all the safety procedures. Additionally, we provide safety jackets and other necessary equipment.
 
Unfortunately, we do not allow pets on board our yachts as a matter of safety for the animals and potential damage caused to the vessels.
 
Privacy is of the utmost importance at Seven Yachts. We endeavor to ensure complete privacy on every charter. Our highly experienced crew are trained to provide you a comfortable trip. They are always at your service and will cater to all your needs and requirements. If required, they will offer you complete privacy during the entire trip.
 

Smoking is allowed on our yachts. However, we strictly prohibit guests from smoking inside the boats. Our crew will provide ashtrays and will show you the designated areas for you to smoke.

You are welcome to bring food and beverages of your choice, or you may alternatively opt for our catering service, where we provide a BBQ service on request. Do let us know in advance so we can prepare for it before your arrival.
 
If the guest holds a valid alcohol license in the UAE, they are welcome to bring their alcohol onboard, however, the drinks must be consumed within the vessel and cannot be consumed on the dock or in any other public space.
 
 
We recommend arriving at least ten minutes before the scheduled time. If there is any extensive setup or special requests made, it is advisable to arrive earlier, to ensure you leave on time.
 
Every guest should carry a valid Passport or Emirates ID for their trip.
 
 

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